SurfSide Pools will be closed on Monday, May 27th in observance of Memorial Day.

Swimming pools are a great way to cool off in the summer and have fun, but they also require regular maintenance. And commercial pools get their share of use! As the owner or operator of a public pool, you want your pool to be an inviting and refreshing oasis for your customers, employees, homeowners, and guests. The last thing you want to worry about is the condition of your pool. Your revenue and reputation, as well as the safety of the pool users, depend on it. But to get there, you need to find a reputable and reliable pool service company. But what are the basic services you should look for when choosing a commercial pool service company?

A reliable commercial pool servicing company should provide pool owners with the necessary maintenance, repairs, and pool sanitation:

Chemical testing and balancing

Testing is essential to ensure that the pool’s pH levels are correct. Commercial pool service companies can help protect swimmers’ skin and eyes from irritation and burning by maintaining the proper pH, chlorine, and alkalinity levels in a pool. Balanced chlorine and chemical levels keep your pool properly sanitized to avoid the growth of bacteria and algae and prevent corrosion and scaling on the pool surfaces.

Water Testing 

Your pool service companies should conduct water testing for pool care and maintenance. Water testing is separate from chemical testing: it is essential because many people use commercial pools at any time. Testing helps keep the water clean, prevent the spread of infectious diseases and prevent damage to the pool equipment.


Vacuuming is the process of removing dirt, leaves, and other debris from the bottom of the pool. Your service provider should vacuum regularly to keep the water clean, clear, and free of dirt and other contaminants.

Brushing the walls, tiles, steps, and benches

Brushing a pool’s walls, tiles, steps, and benches is necessary to ensure a clean and safe environment. Brushing also prevents the growth of algae and bacteria, which can cause health problems for swimmers. Furthermore, regular brushing helps to extend the lifespan of the pool by preventing deterioration of the surfaces.

Surface netting

Your pool service company should provide surface netting to keep leaves and other debris from clogging your pool’s filter.

Cleaning the skimmer and pump basket

Your regular service plan should include a check that the skimmer basket is installed correctly and functioning, followed by a cleaning. Your provider should also inspect the skimmer for any cracks, damage, or leaks and empty the pump basket of all debris collected, like leaves, dirt, and bugs. Not cleaning the pump basket can cause the pump to work less efficiently, clogged filters and dirty water, and damage the equipment.

Monitoring the equipment and recommending repairs/replacements as needed

To keep your pool running correctly, your service provider should regularly check and monitor ALL pool equipment and recommend repairs or replacements. This way, you can be sure everything functions as it should and prevents problems that could lead to costly repairs or downtime for your pool.

Documenting services to meet the Department of Health requirements

One critical component of your commercial pool service is documentation of services. Department of Health sanitary and safety requirements usually require commercial pools to comply with strict service documentation requirements. Your service company should have a Quality Control Plan and keep track of all the work they do in, on, and to your pool. They should provide you with records that detail how the company will maintain water quality and safety standards. Sometimes, your pool service provider can file necessary reports and paperwork for you.

If you need help with your commercial pool service, we’re here to help. Contact us to set up a free pool inspection or request an appointment today.